“WAVEnet has friendly and knowledgeable technicians that are willing to help until the job is done. When WAVEnet helped me make my first exchange 2003 server, the technicians walked me through the process explaining each step. I like having knowledgeable people that are able to help at a moments notice.” — J. Jones Services Industry“WAVEnet has helped mainly with server maintenance and providing assistance in setting up our offsite backup. All technicians have been very professional and knowledgeable and our questions/problems are always handled in a timely manner and we like the fact WAVEnet is local. We have been very happy with all aspects that WAVEnet has handled for us.” — Jody J. Financial Industry“I have been doing business with WAVEnet technologies for 16 months now. I hired them to handle monthly reconciliation. What I like most is that they also handle the tax forms filing so I never have to worries about taxes being paid. Plus they are always prompt with responses to my questions.” — Rick F. Finance Industry“WAVEnet provides our company with Cisco and VMWare expertise. We have experienced nothing but polite and expert service since we began using them 8 months ago. We like the rapid response and reasonable prices. Once, our WAVEnet technician went out of her way to learn and then setup a new product specific to the healthcare industry. ” — Mike G. Healthcare Industry“The service from WAVEnet has been outstanding, especially personnel’s responsiveness. I like the responsiveness and electronic access to my computer and that I am more organized with my bookkeeping system.” — Howard L. Education Industry“From WAVEnet, we have experienced prompt and precise technical support solutions with very professional staff. We had an issue with one of our machines and after speaking with our WAVEnet technician, he showed up at the door! Clone Him! He is a great asset, very talented, courteous and professional. He is well liked here and WAVEnet‘s pricing is great and we plan to be a customer for a very long time!” — Sandy S. Insurance Industry“We have used WAVEnet over 5 years and we were specifically pleased with the installation of network equipment during our first warehouse setup. We experienced friendly and knowledgeable service that was quick, efficient, and professional.” — Ricky G. Automotive\Logistics Industry“It was over three years ago we were unhappy with our then vendor, I googled agencies that were near our office and had selected three of which I interviewed. I had a good interview with WAVEnet and the cost was reasonable. We moved into a new building in 2007 and we had WAVEnet work with us from the start in wiring, network set up, backups, all connection items from start to finish. What we liked most was that WAVEnet had a quick response, was easy to work with and not pushy. I also like the remote log-in capability, if I have a smaller issue for example with our email it has been nice to be able to call in and have someone just remote in for smaller issues” — B. Hill Real Estate Industry“We were pleased with WAVEnet getting us back up in operation after Hurricane Ivan and being one of the first people at our office to help us during that difficult time since we lost our office and had to deal with thousands of insurance claims for our clients. This involved setting up a temporary network at a new location and getting two office locations linked together since we were divided up. We’ve appreciated the consistency of the staff that we have been working with through WAVEnet and the ability to reach someone by email or phone very quickly with any problems. They aren’t afraid to take the time to explain any questions we have as to why something breaks and also showing us ways to fix certain things to maximize the effectiveness of our programs. WAVEnet has been quick to respond and able to solve the issues, sometimes even remotely.” — Connie M. & Christina A. Insurance Industry“WAVEnet came onsite to help when we moved office locations in January and was able to reconfigure firewalls and switches so we experienced very little downtime. We have received timely, accurate expert advice whenever we needed it. We don’t have to hire and keep a Cisco expert on staff because WAVEnet is there to help. We really appreciate the expert help WAVEnet provides.” — Andrew B. Technology Industry“WAVEnet has assisted our practice with IT networking, computer and printer setups for several locations. We have confidence in WAVEnet’s educated, experienced employees and the company’s accessibility for real time assistance should we have any IT issues. ”” — T. Cooke Healthcare Industry“Throughout the past 6 years, WAVEnet has provided the skills and experience to accomplish anything we were required or asked. On multiple occasions, we lacked the skill set on staff but WAVEnet jumped on and got us running while accommodating our schedule and timeline. WAVEnet provided the expertise to implement the equipment and tools we required, enabling our business to grow and succeed in newer, bigger, better facilities while keeping our data secure.” — Travis F. Education Industry“About a year ago I was referred to WAVEnet by my previous employer. We hired WAVEnet to set up our Mitel IP Phone system. Our technician is a wonderful person to work with. She is very knowledgeable, helpful and a pleasure to work with. On one occasion, my phones were suddenly down and our service provider said it was not their fault. I called and our WAVEnet technician was here in minutes. She got on the phone with the service provider and they discovered it was their fault and helped them isolate their problem. She got it straightened out and we were up shortly. Now my system is set up exactly as I want it and our customers have a trouble free and professional experience when they call us.” — Kelly Service Industry“WAVEnet has been providing network server and phone system installation and maintenance for my company for the past five years. We have had very few phone system or server issues since hiring WAVEnet. WAVEnet is very easy to contact and has a fast turnaround time. WAVEnet’s staff is very knowledgeable and courteous. Our server went down a couple weeks ago while I was out of town and one of the technicians dropped what he was working on and took care of our issues extremely fast. We like that he also takes the time to explain what he is doing or has done to our equipment and why it needed to be done. Everyone I have had contact with at WAVEnet has been great to work with. ” — Danny W. Real Estate Industry“We like the convenience of having WAVEnet’s bookkeeping service because that allows us to not have a full time bookkeeper on our staff. I just know that we can call on WAVEnet any time of the day whether it be a billing question or a check needed and we are always taken care of. WAVEnet offers a very professional service and it makes our lives a whole lot easier.” — Corey L. Real Estate Industry“For approximately 7 years, WAVEnet has provided us with phone switches at two sites, along with service and support. WAVEnet assigned a great support tech, who is prompt and provides a specialized service to us. Any time we have had outages due to inclement weather, she has been very responsive to our needs and our biggest benefit we have experienced is uninterrupted service.” — R. T. Defense Contractor“I was really happy with our WAVEnet technicians’ diligence in making my digital pen work properly on my desktop and laptop so that I could go to my weeklong conference in Omaha in style. I have always experienced timeliness, professional work ethic, friendly staff and educational style assistance. Not only do they fix the problem or set us up- but they really make sure we understand our products and are available to direct us, or take over if we don’t have the time or expertise – Thanks guys! We are reassured everyday with a sense of security, knowledge and customer service!”” — Jaime B. Wealth Management/Financial Industry“Our WAVEnet tech has been extremely helpful in solving our IT issues when they arise. It’s good to know that if something goes wrong with my IT environment, I have a reliable resource to fix the problem.” — Melinda A. Construction Industry“WAVEnet provides us IT support and desktop monitoring. No more trying to figure things out on our own! The remote access support helps save time and money. Our WAVEnet IT contact is responsive, patient and helpful.” — Dora C. Real Estate Industry““For the past 5 years WAVEnet has assisted us with server installs; Network Storage and Intrusion Prevention services, and backup disaster recovery service. We like that they are local, professional and fast and we are particularly pleased with the backup disaster recovery device install and the professional expertise of the Wavenet staff that work with us.”” — Butch H. Automotive Industry“I like that there is always available support when we needed it. For example, I had a high level tech question, and your support called direct and had an answer to it within 20 min.” — David W. Manufacturing Industry“Everyone from WAVEnet has always been professional and courteous. We always feel that we are well supported for all IT maintenance and/or upgrades. Our WAVEnet technician is helpful and responsive. I always know that he will respond in a timely manner with sensible solutions. He is always pleasant and seems to enjoy his job. He is a pleasure to work with and I know I can always rely on him. He is well respected. ” — Karen Healthcare Industry“We are just totally satisfied with WAVEnet and our tech and I can’t give him enough praise. He has always been helpful to us and even returned my calls when he was on vacation.” — Janet J. Healthcare Industry“WAVEnet provides us with tech support, both live and remote. They have helped us with many projects like when we were able to upgrade our systems. We had very little to worry about thanks to the assistance of our WAVEnet technicians. They worked with both our proprietary software companies to implement the upgrade. The WAVEnet team has helped us and has been a great asset in keeping our systems operational and responding to our needs timely. They exhibit professionalism that is outstanding.” — Billie M. Services Industry“We hired WAVEnet for a database development project.
Every time we had a problem in the development phase, our WAVEnet specialist fixed it and was pleasant to work with. We liked that he had patience with our lack of database knowledge and he was very prompt with the return of emails and answering questions. ” — Deborah C. Refinery Industry“During our move in 2007 WAVEnet was instrumental in getting us hooked up and working. We like that they also provided help with basic computer and software questions.” — Olga Healthcare Industry“After my previous supervisor resigned, we had some issues with the phone system that I was not familiar with. The WAVEnet technician assigned was very helpful with assisting me to get these issues fixed. Over the past 3 years we have done with business with WAVEnet, she has always provided exceptional service. ” — David Publishing Industry“We use WAVEnet for QuickBooks consulting and it is very helpful and informative with easy, uncomplicated directions to follow. We like the WAVEnet seminars that give a walkthrough of QuickBooks and easy over the phone fixes when we are stuck. And that WAVEnet is always friendly and available.” — Catherine Manufacturing Industry“We have been a customer with WAVEnet for over 10 years. WAVEnet provides total support, from advice as to how to set something up or what to purchase to trouble shooting. We like the helpdesk and quick answers and that we are able to drop stuff off at your office and get it repaired quickly. If we have an issue, you are quick to discuss and fix the problem.I value our relationship with WAVEnet. We have had many Tech companies call on us over the years but we have been very loyal to WAVEnet. You just do a good job for us. ” — Bill H. Insurance Industry“Our WAVEnet technician has helped us out with various services such as installing our firewall and configured all the settings. They helped us move our domain registration and email server from Network Telephone to AT&T, helped us with all the settings to reroute http traffic to our internal web servers, and configured our internal DNS server. Plus, he helped us with our Credit Card processing certification. I am specifically happy with the last project he helped us with. He called late on a Friday afternoon to inform us that he had finished the work scheduled with all of his other clients for the day and wanted to know if it was convenient for us if he helped us out the rest of the day. He wasn’t scheduled to work with us until the following Tuesday. We are happy that he took the initiative to help us sooner than planned. We also couldn’t be happier with the work he did dealing with agents at Network Telephone/Cavalier and AT&T when we were trying to transfer our domain registration and internet service to AT&T. WAVEnet is very capable and has knowledgeable staff, who respond as they promise and charge reasonable fees for services rendered. They are the only folks who we would recommend to assist with Internet and Networking issues.” — Randy P. Consulting Industry“We like that our WAVEnet technician is personal to us and provides us quality service. He is someone we really like and trust for any of our computer issues. I don’t have to worry. I know that I can call him and the job will get done.” — L. Hinkston Healthcare Industry“I began using WAVEnet in June 2010 when I decided to add POS. I knew the best thing to do would be to find the most knowledgeable technician I could to get me set up and started. I like that your specialist was knowledgeable and can help me remotely. I sometimes present him with weird questions or scenarios that he may not be able to answer immediately but he finds the answer. In one instance, after the system set up, we realized we didn’t have any tags. Your specialist went out to another client in Santa Rosa Beach to pick up some tags so I would be able to get open on my target date with tags on all my merchandise. His expertise has been invaluable. ” — Ashley H. Consulting Industry“Over the past 4 years, WAVEnet has provided our company with Blackberry, networking and computer service. We like the local service and quick results. ” — Sherry B. Technology Industry“I have been using WAVEnet for the past 2 years and I love that you remind me when it’s time to set out my info for pick up and input everything into QuickBooks and send me my P&L reports. This makes it very easy to send to my accountant at tax time! I like that WAVEnet is easy to use and very good on turn around time plus the biggest benefit is you keep all my financials organized.” — Colleen R. Healthcare Industry“We have been doing business with WAVEnet for approximately five (5) years for network and server maintenance and setup including antivirus and network data protection support. I like the quick and correct response to critical hardware failures, consistency in the technician(s) that know and understand our network/hardware and how they are utilized so as to provide the most effective solution to any problem.” — Jeff L Real Estate Industry“We have been doing business with WAVEnet for many years, mainly for new computer and server set up and problem solving. We like the fact that we get quick, professional and personal service. Everyone that has come to our office or helped via the phone has been polite, professional and very helpful. WAVEnet solved computer problems that others could not solve.” — Jim C. Insurance Industry“WAVEnet has been providing assistance to us for Cable Internet, Cable TV, and Voice Services. We have received very personal and responsive attention. We like WAVEnet’s willingness to help on very short notice plus interfacing with Cox and the ability to escalate the installation was critical.” — Stephen T. Engineering Industry“WAVEnet has been assisting our office for the past 4 years. We like that WAVEnet is professional, reliable and up to date with things and that we have the same person here at the office every time. We are very pleased with him and the peace of mind!” — M. Swanson Healthcare Industry“We were referred to WAVEnet 1 ½ years ago for IT services. We like the prompt service and efficiency. Thanks to the technician assigned, we have experienced limited downtime.” — Dawn D Education Industry“We use WAVE net for our network set up, ongoing maintenance and assistance with special IT needs. I think everyone at WAVEnet does a wonderful job. Every person I have had the pleasure of dealing with at WAVEnet is always courteous and knowledgeable. Our WAVEnet technicians have helped us with several projects through out the past 8 years and we have been happy with everything they have helped us with. We like that we didn’t have to create an internal position with our company! I would recommend your service to others because I believe in your company and that you offer competitive rates for your service.” — Angela O. Consulting Industry |
